Shipping policy

Delivery times

Last updated: September 2026

We ship your orders within 7 to 15 business days. These timeframes may vary depending on:

  • product availability

  • order volume

  • periods of high activity

You will be notified by email at every step.


Delivery methods

We offer standard delivery through our logistics partners. Shipping costs are calculated automatically at checkout based on your address.


Order tracking

Once your order has shipped, you will receive an email containing:

  • your tracking number

  • the real-time tracking link

You can track your parcel at any time.


Delivery areas

We currently deliver throughout the European Union (27 countries), including mainland France. No country outside the European Union is served at this time.


Pre-orders

Certain products may be offered for pre-order. In this case, the estimated shipping date is indicated on the product page.


Incorrect or incomplete address

If the address provided is incorrect, please contact us promptly: 📩 contact@cryvaworld.com


Need help?

Our team is available to assist you. 👉 Contact us

CRYVA WORLD™

Your cold moment. Your skin, revealed.

COLD · SCULPT · GLOW

The CRYVA Massage is a beauty and wellness ritual meant to complement a skincare routine. It is not a medical device and does not replace professional advice or treatment.