Simply add your CRYVA WORLD™ Spheres to your cart, then complete your purchase through our 100% secure checkout page.

We accept the following payment methods:

• Credit/debit card (Visa, Mastercard, American Express)
• Apple Pay
• Google Pay
• Shopify Payments

If your order hasn't been prepared or shipped yet, contact us as soon as possible at contact@cryvaworld.com. We'll do our best to accommodate your request.

Orders are generally delivered within 7 to 10 business days. Some products may be available for pre-order depending on availability.

Shipping costs are calculated automatically at checkout, based on your delivery address.

Once your order ships, you'll receive a confirmation email with a tracking link so you can follow your package in real time.

CRYVA massage spheres are designed to suit most skin types, including sensitive skin. For optimal comfort, we recommend using them on clean skin with a suitable serum or oil.

For a refreshing experience, place the spheres in the refrigerator for 15 to 30 minutes before use, then perform gentle, steady movements on the face, neck, and décolletage.

Yes. Thanks to their stainless steel design, the spheres retain a cooling sensation for several minutes, for a pleasant and effective massage.

Yes, we recommend placing them in the refrigerator for 15 to 30 minutes before use to fully enjoy the cooling effect.

Absolutely. The CRYVA WORLD™ Spheres are designed for daily use, in the morning to wake up the skin or in the evening for a moment of relaxation.

A 5 to 10 minute ritual is enough to fully enjoy the benefits of a cold massage.

Yes. We recommend applying a serum, oil, or cream to improve glide and enhance the comfort of the massage.

Yes, they suit most skin types, including sensitive skin. That said, we recommend always using gentle movements, without excessive pressure.

The CRYVA ritual provides an immediate sensation of freshness, helps de-puff the skin, brightens the complexion, and offers a moment of relaxation while enhancing facial contours.

For optimal results, we recommend daily use or 3 to 5 times a week, depending on your preferences and beauty routine.

After each use, simply clean them with a soft, slightly damp cloth or warm soapy water, then dry them thoroughly before storing.

We only recommend storing them in the refrigerator for a quick chill, placing them on the top shelf of your refrigerator.

Caution! Storing them in the freezer could make them excessively cold, which could be uncomfortable on direct contact with the skin.

No. The CRYVA WORLD™ Spheres are a wellness and beauty accessory designed to complement a skincare routine. They do not replace medical treatment or advice.

Yes. The CRYVA WORLD™ Spheres come in an elegant box, perfect for gifting a premium skincare ritual for a birthday, celebration, or any other special occasion.

Pressure isn't used to force the result. It makes the movement progressive, precise, and comfortable. The CRYVA Method begins with a gentle touch to introduce the temperature and establish a steady glide.

The pressure then becomes moderate and controlled to follow the contours of the face, before gradually decreasing during the finishing step. Stronger pressure doesn't mean better results. The Cryo Spheres stay in constant motion, and the intensity should be adapted to the sensitivity of each area.

Yes. You have 14 days after receiving your order to request a return, in accordance with our return policy.

Simply contact us at contact@cryvaworld.com with your order number and the reason for your request.

After the returned product is received and inspected, the refund is processed within 3 to 5 business days to the payment method used for the order.

Our customer service is available via our Contact Us page or directly by email: contact@cryvaworld.com

We commit to responding to all requests within 24-48 business hours, to support you quickly in your CRYVA WORLD™ experience.