Product Safety Warnings, Precautions for Use, and Regulatory Information
At CRYVA World, your safety is our priority.
CRYVA World carefully selects premium beauty accessories designed to support you in your facial care and wellness routine.
The purpose of this page is to inform you about best practices for using our products, the essential precautions to observe, and our role as an independent reseller.
We invite you to read these recommendations carefully before any use.
1. General information about the products
The products sold in our shop are massage accessories intended to complement your massage routine.
They are designed to improve comfort of use, provide a sensation of coolness, and support aesthetic massage movements.
CRYVA products are not medical devices.
They are not intended to:
- diagnose a disease;
- treat a disease;
- prevent a medical condition;
- replace medical treatment;
- replace the advice of a doctor or healthcare professional.
In the event of a dermatological problem, skin infection, persistent pain, lesion, or any medical condition, we recommend consulting a healthcare professional before any use.
2. Skin sensitivity and precautions
Every skin is unique.
Even when an accessory fully complies with applicable requirements, individual sensitivity may exist.
Before first use, we recommend:
- thoroughly cleaning the accessory;
- performing a first massage on a small area of the face;
- stopping use immediately in the event of discomfort or irritation.
In the event of an unusual reaction:
- stop use immediately;
- consult a healthcare professional if necessary.
3. Pregnancy and breastfeeding
As a precautionary measure, if you are pregnant, considering pregnancy, or breastfeeding, we recommend seeking the advice of your doctor, pharmacist, or midwife before using a new facial massage accessory.
CRYVA World cannot comment on the compatibility of a product with a particular medical condition.
4. Use by children
CRYVA accessories are intended for adult use.
They must not be used by young children without adult supervision.
Products must be kept out of the reach of children.
5. Use on compromised skin
Do not use CRYVA accessories on:
- injured skin;
- a burn;
- an open wound;
- significant irritation;
- a skin infection;
- a dermatological condition without medical advice.
If in doubt, seek advice from a healthcare professional.
6. Contact with the eyes
The accessories are intended for external use only.
Avoid any direct pressure on the eyes.
As the cooling liquid is contained within the sphere, it is not intended to come into contact. If an incident results in contact with the cooling liquid, rinse thoroughly with running water and, if necessary, consult a professional.
In the event of pain or discomfort, stop use immediately.
7. Use of cold
CRYVA spheres are designed to be chilled in the refrigerator.
We recommend:
- refrigerating for 15 to 30 minutes;
- never placing the products in the freezer for an extended period;
- never applying an extremely cold accessory to sensitive skin without taking precautions.
In the event of discomfort related to the cold, stop use.
8. Storing the products
To preserve all the qualities of your accessories:
- clean after each use;
- dry thoroughly before storing;
- store in their original box or packaging;
- avoid significant impacts;
- avoid prolonged exposure to humid environments.
Never use a product that shows a crack, deformation, or significant deterioration.
9. Precautions related to the cooling liquid
Contains a water- and ethanol-based cooling liquid, enclosed within a sealed sphere.
Flammable liquid and vapors.
Do not open, pierce, or heat.
Keep away from flames and sources of heat.
Do not freeze.
In the event of a leak or damage, stop use immediately.
Do not ingest the liquid and avoid any contact with the skin and eyes. Keep out of the reach of children.
10. Expected results and limitations
Every skin reacts differently.
Observed results may vary depending on several factors:
- skin type;
- age;
- frequency of use;
- consistency of the routine;
- skin hydration;
- lifestyle;
- environment;
- care habits.
The descriptions, photographs, and advice on our website describe the aesthetic uses of the products and do not constitute a guarantee of results.
11. CRYVA World advice
The advice offered on our shop, blog, or social media is designed to support you in your beauty routine.
It is provided for informational purposes only.
It never replaces:
- a medical diagnosis;
- a dermatological opinion;
- a medical consultation;
- treatment prescribed by a healthcare professional.
12. Manufacturer's liability
The products sold in our shop are developed, manufactured, and packaged under the responsibility of their manufacturer.
The manufacturer remains responsible in particular for:
- design;
- materials used;
- tests conducted;
- regulatory compliance;
- quality control;
- regulatory labeling.
CRYVA World never alters the technical characteristics of the products it sells.
13. CRYVA World's role
CRYVA World acts as an independent reseller.
As such, we provide:
- a rigorous selection of premium products;
- storage under suitable conditions;
- a visual inspection before shipping;
- order preparation;
- careful packaging;
- shipping;
- after-sales customer service.
We never alter:
- the design of the product;
- the materials used;
- the original packaging;
- the manufacturer's instructions.
The technical characteristics remain those defined by the manufacturer.
14. Traceability
Each product sold has a batch number or an identifier that ensures its traceability.
We recommend keeping your original packaging until you have finished using the product.
15. Quality complaints
If you notice:
- an apparent defect;
- damaged packaging;
- deterioration of the product;
- a manufacturing anomaly;
- breakage;
- or any other anomaly,
we invite you to stop use immediately and contact our customer service.
To help us process your request, please provide us with:
- your order number;
- the product name;
- the batch number, if available;
- photographs;
- a detailed description of the situation.
Each report is carefully reviewed and, when necessary, forwarded to the manufacturer concerned.
16. Regulatory information
The accessories sold by CRYVA World are intended for the European market and comply with the regulatory requirements applicable to their category.
The information appearing on the product packaging shall prevail.
The photographs on our shop are provided for illustrative purposes.
The design, packaging, or certain aesthetic elements may evolve depending on the manufacturing batch without altering the essential characteristics of the product.
17. Limitation of liability
CRYVA World is committed to ensuring the selection, storage, preparation, and shipping of the products with the greatest care.
Subject to applicable legal provisions, CRYVA World cannot be held liable for consequences resulting in particular from:
- use that does not comply with the recommendations;
- inappropriate or excessive use;
- failure to observe the precautions for use;
- a known medical contraindication;
- an individual skin sensitivity;
- improper storage of the product after delivery;
- misuse of the product's normal intended use.
The rights that consumers benefit from under statutory warranties remain fully reserved.
Need help?
Our team remains available to answer all your questions regarding the use of our products, your order, or choosing the CRYVA ritual best suited to you.
📧 CRYVA World Customer Service
contact@cryvaworld.com
Because taking care of your skin starts, above all, with the safe, responsible, and appropriate use of each CRYVA accessory.
CRYVA WORLD™
Your cold moment. Your skin revealed.
COLD · SCULPT · GLOW